| • |
List targeting & list acquisition —
Our partnerships with leading list vendors enable us to purchase
data more affordably than purchasing direct; data is provided
at-cost |
| • |
Script development — Based upon your
market segment, we develop a call guide that identifies the
value of your solution and dynamically responds to the prospects
interest and discussion areas. |
| • |
Reporting requirements — The Account
Management team builds a reporting template for our report library.
Campaign performance is tracked and reported on daily, weekly
and monthly intervals. |
| • |
Staffing/resource allocation — We select
tele-specialists based upon proven experience and suitability
for your particular campaign. When recruiting outside the organization,
we leverage our business partnerships to obtain the most skilled
talent available. |
| • |
Testing — All systems are checked and
re-checked prior to launch to ensure a seamless ramp-up and
data integrity. A “dry run” is performed on phone
systems and database programs. |
| • |
Product/solution training — We will
combine our tele-specialist skills training with specific instruction
on your solutions, providing you with a team of product experts
capable of responding dynamically to various sales scenarios. |
