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Lead Management Best Practices
Channel Source Direct

 

Testimonials

What our clients say...

TestimonialsTo date, CSD has managed about 500 projects for us, for countless departments and product lines with our company. They have done everything from building databases and profiling our target accounts right on through to the delivery of high quality leads and business intelligence. We’ve been very impressed with their ability to manage such a range of programs and successfully execute on our behalf.

- TeleWeb Manager, SAP

At the beginning of Mitsubishi’s relationship with Channel Source Direct, I set ambitious goals in order to determine if CSD could maintain lead quality while increasing lead counts to satisfy the needs of our channel partners. Three years into the relationship, my CSD team continues to raise the bar by in offering suggestions to increase the lead flow and improve quality. We’re very happy with our results.

- Marty Lash, Manager, Channel Marketing, Mitsubishi Digital Electronics America, Inc.

Channel Source Direct is a valuable partner in Kingston's customer relationship management strategy. The direct customer interaction we receive through Channel Source Direct keeps us better informed about our customers' needs and, as a result, we have experienced a significant increase in sales.

- VP / General Manager, Kingston Technology

The partnership between Blue Pumpkin Software and Channel Source Direct strengthens the positioning of our Director Essential software offering. Because we place particular emphasis on the quality of our customer interactions, we were extremely careful in choosing our partner for this project. Channel Source Direct's experience in high-end sales generation perfectly complements our organization. We have been very impressed by their understanding of our products, the quality of their people, their commitment to our mission and how well they interact with both our inside sales department and our field reps.”

- Chairman & President, Blue Pumpkin Software

“The complexity of our product offering demanded very skilled sales people. Channel Source Direct demonstrated a clear understanding of our software and developed our sales campaign in a very compressed time frame. We were very impressed by the telesales consultants¹ ability to speak with sophisticated users, present our value proposition and close sales. Our campaign's success exceeded our expectations.”

- Co-chairman, Alpha Software

Channel Source Direct has administered Ingram Micro’s Outcall Program for more than four years now. They’ve done a great job in positioning the value of our channel promotions and generate results. The team has done an excellent job managing channel relationships for our vendors, and has received very positive feedback on both the vendor side and among the resellers.

- Outcall Manager, Ingram Micro

What our vendors say...

We’ve done Outcall campaigns with other distributors in the past with varying results, but none were as thorough and effective as this one. The information on the report is exactly what we were looking for.

- D-Link

…Just so you know, these numbers were at about 15 before you guys started calling. In a nutshell, you and your team are doing an awesome job! Thanks for the help here.

- Outcall Program User